FAQ's

Slim Bifold
How many cards can it hold?
The wallet can take up to 15 cards.
Will it protect all my cards?
The protection works for bank cards and ID cards which store data. It will not work for access cards as they do not store information.
What material is it made from?
The exterior is made from Full Grain Vegetable Tanned Leather, with an RFID lining on the inside and fine stitching holding it all together.
How should I take care of it?
While the leather is very durable, please keep it away from moisture, excessive temperatures and any type of chemical. If it develops a little discolouration, this can be wiped off using a damp cloth.
 
 
Wallet
How many cards can it hold?
The wallet can take up to 10 cards.
Will it protect all my cards?
The protection works for bank cards and ID cards which store data. It will not work for access cards as they are active (not passive like bank cards) and do not store sensitive information.
What is the pocket on the back for?
This is a non-RFID slot for your cash or a frequently used RFID access card.
What material is it made from?
The exterior is made from  Full Grain Vegetable Tanned Leather, with an RFID lining on the inside and fine stitching holding it all together.
How should I take care of it?
While the leather is very durable, please keep it away from moisture, excessive temperatures and any type of chemical. If it develops a little discolouration, this can be wiped off using a damp cloth.
 
 
Fly
Which type of passports can it carry?
It will hold just about every paper passport except the German passport (which has a thick hardback cover).
Will it protect the information on my passport?
Yes, it features RFID protection which will stop the data on your passport being read if it is inside the passport holder.
What is the pocket on the back for?
The extra pocket on the back is a non-RFID pocket to hold your boarding pass or travel cash so you know where everything is.
What material is it made from?
The exterior is made from  Full Grain Italian Leather, with an RFID lining on the inside and fine stitching holding it all together.
How should I take care of it?
While the leather is very durable, please keep it away from moisture, excessive temperatures and any type of chemical. If it develops a little discolouration, this can be wiped off using a damp cloth.
 
 
Raw Series
How thin is the case?
The case is a mere 0.35mm.
Which iPhones does it work with? 
Currently, there is the 6 Series which works with:
iPhone 6
iPhone 6 Plus
iPhone 6S
iPhone 6S Plus
and the 7 Series which works with:
 iPhone 7
iPhone 7 Plus
How much protection does it offer?
The case offers protection against scratches and during everyday use. It will not fare against large drops or falls as this is not the intended use. 
What is it made from?
We used a custom-engineered plastic that prevents bending and helps keep the shape of the case, even without your iPhone inside.
 
Shipping 
Where do you ship?
We ship all our products worldwide so you may order from anywhere. 
How much does shipping cost?
We offer Free Shipping Worldwide so it won't cost you a thing.
When will it be shipped?
Your package will be shipped within 1-3 business days.
How will I know it's been shipped?
After your order you will receive an email with a confirmation and when it has been posted you will receive an email to track your package at every stage until it reaches your door. 
How long does it take for my shipment to arrive?
Our packages take an average of 7 working days to arrive. Please note, they can take up to 28 working days to arrive depending on your country and the customs procedure.
Note: in some countries, you may need to go to the post office and pick it up. Please check with your local post office if the tracking page says Delivered and you haven't received it.
 
 
Returns
I want to return my order, what should I do?
If you are unhappy with your order you may do one of two things:
If the product does not function as described, you may return it within 30 days for a full refund.
If it is fully functional, you may return it within 30 days of receiving it for a full refund, but please note that in this instance you must pay the return shipping.
All items should be returned in original condition and in the original packaging.
Note: If it has been 30 days since you received your order, please refer to the warranty section below.
How can I return a gift?
If the item was bought as a gift, the total amount can be refunded to the card/PayPal account used to purchase the item. 
All items should be returned in original condition and in the original packaging. 
Please read the point above to confirm whether return shipping will be paid for.
  
Warranty
How much warranty do I get with each product?
All our products are covered by our limited 1 year warranty from the day they were bought. The warranty only applies to items that have been used for the purpose intended.
What does the warranty cover?
 The warranty covers inherent faults with the product such as not functioning for the intended use or bad workmanship. 
It does not cover faults which are due to normal wear and tear or being used for something other than the intended purpose. 
The warranty does not apply if you simply change your mind about the product.
How can I claim the warranty?
 Please contact us using the contact page and send us a description of the fault or damage. 
If you include links to any photographs or videos of faults this will help us in speeding up your claim.
If including links to photographs or videos, please make sure the fault is clear and we are able to access the link.