Warranty Information

Your Vincoe product is warranted to the original owner for one year from the original date of purchase. The warranty covers any and all parts of the product that may need repair due to defects in materials or workmanship under normal use and provided it has been sold by an authorised and appointed retailer. Vincoe reserves the right to repair, recondition or replace at our discretion provided that your product is returned with proof and date of purchase.

Please note that the warranty does not cover normal wear and tear of the product. 

Vincoe is not liable for any consequential or incidental damages, and any recovery may not exceed the amount paid for the product. The cost of returning products under warranty is the responsibility of the buyer. The warranty may be rejected on products showing evidence of extreme use.

 For warranty issues please contact Vincoe here.


How long is the warranty

The warranty lasts for 1 year. 

When does my warranty start

Your warranty starts on the day you receive the product.

What's covered

The warranty covers inherent faults with the product such as bad workmanship which applies if it is used for the intended purpose.

What isn't covered

It does not cover faults due to normal wear and tear, nor faults due to improper use of the product.